Dear Mr./Ms.,

Thank you for your preference that distinguished us!

We are at your entire disposal for any questions related to your new Qualified Digital Certificate.

In that sense, we want to help you get started with a completely new method of signing your documents.

To do so, please follow the instructions below to install the drivers and middleware on your computer, for being able to use your Qualified Digital Certificate.

1. Confirm which drivers you need to install. Download the middleware to your desktop.

If you received your certificate on or after March 11, 2026. Install the drivers available below:

Download

Windows version

Download
Download

MAC OSX version

Download


If you received your certificate up to and including March 10, 2026. Alternatively, install these drivers:

Windows version

Download

MAC OSX version

Download


2. After downloading, install following the instructions given by the setup wizard.

IMPORTANT NOTE: During installation, if a window pops up asking you to restart the computer, please click ”NO”. The computer can only be restarted after installing all the software (drivers and middleware).

TOKEN USB Feitian – SCR 301

Pen

Chip Replacement Instructions

To replace the chip inside your Feitian SCR 301 reader, please proceed as follows:

Passo1

Step 1

Open your Feitian SCR 301 reader, first, sliding the opening area on the side of your USB Token towards the outside and as soon as you feel a click, lift the cover.

Passo2

Step 2

Once opened, remove the old chip by pulling it lightly with your finger.

Passo3

Step 3

Now insert your new chip in the same place and close your USB Token again.

Passo4

Step 4

Finish by closing the side opening of your USB Token, pressing down until you hear a small click.

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